This module addresses how management assigns salesperson responsibilities in covering customers, prospects, and markets. This management discipline is often referred to as simply territory management, or territory optimization (even if salesperson assignments are not geographically dependent).

We address territory management from the firm’s perspective, as a resource allocation problem involving the sales force’s most important assets – its salespeople. When territories and assignments are effectively allocated, they serve as the foundation for all the firm’s sales performance management efforts.

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